‘Set life free'

Kidney Research UK
Legacy
Propositions
Award laurel

The Work

Kidney disease is a growing crisis. An estimated 7.2 million people in the UK are living with chronic kidney disease, facing gruelling treatments and, currently, no cure. Kidney Research UK needed a legacy proposition that could help them on their mission to build a future free from this cruel disease.

The new proposition would have to stand out in a crowded legacy market– particularly amongst research charities – and needed to be grounded in audience insight, flexible enough to work across all channels and powerful enough to last.

Speaking to people affected by kidney disease uncovered an important emotional truth: kidney disease isn’t only about lives lost, it’s about life lost. The freedom to be spontaneous. The independence to live on your own terms. Careers, relationships and plans for the future can all be interrupted by the demands of the disease.

And when we explored what people wanted research to make possible, the answer wasn’t expressed in scientific terms. They wanted normality: a future where dialysis doesn’t dictate the diary, where travel plans can be made without hesitation, where pain, fatigue and treatment don’t get in the way of the moments that matter. That insight led us to Set life free.

Our proposition was built around a simple truth: kidney disease stops life’s natural flow; research has the power to get it moving again.

The Impact

We created a comprehensive but user-friendly toolkit to bring Set life freeto life, with messaging, visual guidance and example assets to help Kidney Research UK use the proposition consistently for years to come.

We then worked with the team to put it into action, creating a new Gifts in Wills guide and two direct mail packs – one for enquirers and one for pledgers – helping Kidney Research UK engage, nurture and thanksupporters at different stages of their legacy journey.

The results

Sarah Dalling

Head of Legacies and In-Memory Giving, Kidney Research UK
Kidney Research UK

"As part of our new legacy strategy, we knew that it was essential to develop a new legacy proposition. Catsnake worked with us to come up with compelling, robust legacy messaging, built on supporter and market insight. The team were open, collaborative, flexible and brought a fresh approach to the project. Catsnake have since delivered two legacy campaigns for us and we're excited to see what the partnership will next help us achieve."